Terms of Use – CopyDNA

Last updated: October 20, 2026

1. Who we are

CopyDNA (the "Service") is operated by Ventura Internet Marketing Services (ונטורה שירותי שיווק באינטרנט), a sole proprietor (Osek Patur) registered in Israel, Kibbutz Ashdot Ya'akov Meuhad, Israel, trading as CopyDNA ("we", "us"). The agreement to use the Service is between the user and us.

Contact: support@copydna.app

2. Accepting these terms

Signing up for or using the Service means accepting these terms and the Privacy Policy. If you do not agree to these terms, please do not use the Service.

The Service is intended for people aged 18 or over.

3. What the Service does

The Service characterizes your writing style through a questionnaire, and uses artificial intelligence (AI) to write persuasive texts: posts, emails, landing pages, scripts and more.

The way the Service builds the text is our trade secret. You may not try to extract, reproduce or copy it, including through requests to the Service itself.

4. User account

• You must provide accurate details and keep your password secret.
• The account holder is responsible for every action taken in the account.

5. Prohibited use

You may not use the Service to:

• Do anything illegal, defraud or mislead, including false or misleading advertising.
• Send spam or messages without the recipients' consent.
• Infringe copyrights, trademarks or other rights of others.
• Create content that incites violence, is racist, harassing, sexually offensive, or impersonates another person.
• Harm the security of the Service: malware, scanning, automated data collection (scraping), bypassing limits or quotas.
• Resell the Service or access to it without written permission.

6. Your content and the texts written for you

• What you enter (questionnaire answers, samples, facts about your business): you confirm that you have the right to use this content, and you allow us to use it only to provide the Service.
• Texts written for you: subject to these terms and to payment, all rights we have in the texts pass to you, and you may use them for any lawful purpose, including commercial use.
• AI-generated texts may be similar to texts written for other users or that exist elsewhere. We do not guarantee that a text is unique or protected by copyright.
• Responsibility to review: AI can make mistakes. It is your responsibility to read every text and check that its facts are correct and that it complies with the law (for example advertising and consumer protection laws) before any publication. The texts are not legal, medical, financial or other professional advice.
• Infringement complaints: if you believe a text in the Service infringes your rights, you can write to support@copydna.app with the details. We will review it and act as needed.
• Content moderation: we may refuse to write a text, remove content or restrict an account that violates section 5.
• Use of content to improve the Service: we do not use users' content to train AI models.

7. Plans, payment and subscriptions

• Merchant of Record: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• Payment, billing, tax and renewal terms are also subject to Paddle's Buyer Terms.
• Prices: as shown on the pricing page. The price shown is the final price, including tax where it applies in the customer's country. The currency is set by the customer's country.
• Automatic renewal: a monthly subscription renews every month, and a yearly subscription every year, using the same payment method, until cancelled. Before a yearly subscription renews, we send a separate reminder email 30 to 60 days before the renewal date, with the amount to be charged and a cancellation link.
• Quota: the number of texts per month depends on the plan. A "text" = one run through the questionnaire that ends in a finished text. Up to 2 changes per text (another version, shorter, longer, other format, free-form change) do not count as a new text. The quota resets every month, and unused texts do not carry over to the next month. On a yearly subscription the quota also resets every month.
• Credits: packs of additional texts are valid for 12 months from purchase, and are used after the monthly quota.
• Price changes: we will notify you by separate email at least 30 days in advance of any price change to an existing subscription. The change applies only from the next renewal, and if you do not agree you can cancel before the renewal at no cost.
• Free trial: 2 texts, no payment method required. We may change or end the free trial.

8. Cancellation and refunds

• You can cancel a subscription at any time, the same way you sign up: with a click on the "Plan & payment" screen, or by email to support@copydna.app. No phone call and no reason needed.
• Cancellation takes effect within 3 business days at most, and from then on there are no further charges.
• Within 14 days of any payment: full refund, no cancellation fee.
• Yearly subscription, after 14 days: you can choose between keeping access until the end of the paid year, or ending immediately with a pro-rata refund for the full months remaining. No cancellation fee.
• Monthly subscription, after 14 days: access remains until the end of the paid month, and the subscription does not renew.
• Full details in the Refund Policy.
• Nothing in these terms limits any right under the Israeli Consumer Protection Law, 5741-1981, and the Consumer Protection Regulations (Cancellation of Transaction), 5771-2010. In case of conflict, the law prevails.

9. Account suspension and closure

We may suspend or close an account in cases of: material breach of these terms, non-payment, suspected fraud or a security risk, or repeated violations. We will give notice in advance and allow the breach to be fixed, unless there is an immediate risk or a legal duty to act at once.

If we close an account for a reason other than a breach by the user, or if we discontinue the Service entirely, we will refund pro rata any unused subscription period and unused credits, and give reasonable time to download the texts.

You can close your account at any time by writing to support@copydna.app.

10. Our intellectual property

The Service, code, design, the name CopyDNA, the questionnaire and the method by which texts are built belong to us. Using the Service does not transfer any right in them, other than permission to use the Service under these terms.

11. Service availability

We strive to keep the Service running at all times, but we do not guarantee it will operate without interruptions or faults. The Service also relies on external providers (for example the AI provider), and a fault on their side may affect it. We may change, add or remove features.

12. Limitation of liability

The Service is provided as is. To the extent permitted by law: we are not liable for indirect or consequential damage, loss of profits, or the results of publishing a text that was not reviewed before publication (see section 6). Our total liability will not exceed the amount paid to us in the 12 months before the event.

These limitations do not apply to damage caused intentionally or by our gross negligence, and do not limit rights that the law grants consumers and that cannot be waived.

13. Changes to these terms

We may update these terms, for example when the Service or the law changes. We will notify you by email at least 30 days in advance of any material change. A change that is to your detriment will apply to an existing subscription only from the next renewal. If you do not agree to a change, you can cancel before it takes effect and receive a pro-rata refund for the unused period.

14. Governing law and jurisdiction

These terms are governed by Israeli law, and the competent courts in Israel under the law are the place to resolve disputes. This does not limit consumer rights that the law of the user's country grants and that cannot be waived, including the right to sue in their own country. Before going to court, we will be glad to try to resolve any issue by email to support@copydna.app.

15. Contact

support@copydna.app · Ventura Internet Marketing Services (CopyDNA), Kibbutz Ashdot Ya'akov Meuhad, Israel

This is an English translation. The Hebrew version is the binding version.