Security and privacy at CopyDNA

Here is a short summary of how we protect your information. The binding text is the Privacy Policy.

How your data is protected

Your texts are yours

Payments

Payment goes through Paddle, the official Merchant of Record. Your card details never reach us.

Who processes the data

The full list of providers, with the data each one receives, is in the Privacy Policy.

Deletion and your rights

You can delete your account. Data is deleted within 30 days, and backups within 90 days. You can also ask for a copy of your data, a correction, or a restriction of processing. We answer within 30 days at the latest.

What we don't have

We currently don't hold a security certification such as ISO 27001 or SOC 2, and we don't claim otherwise. We follow accepted practice, and we will report a security incident as the law requires.

Reporting a security issue

Found a vulnerability? Write to support@copydna.app with "security" in the subject.